Procedures for returning goods

The procedure for returning the goods to roobysima after purchase. We at Roobysima strive to provide you with the best shopping experience. However, if you need to return the purchased product for any reason, you can use the following procedure: 1. Conditions for returning the product: – The purchased product must be in the original packaging and not sealed. – The product must be in its original state without any use. 2. Request to return the goods: – To return the goods, first contact the Roobysima support team. – Tell the support team the order number and the reason for returning the product. 3. Confirmation of the request: – After reviewing your request by the support team, a confirmation of the return of the goods will be sent to you. 4. Sending goods: – Send the desired goods to the address of Roobysima company. – Be sure to use a trackable shipping method to make sure the product reaches us. 5. Final Check and Approval:- After receiving the item, our team will check it to make sure that the return conditions are met. – If approved, your payment amount will be returned to your bank account. **Important notes:** – The cost of returning the goods is borne by the customer, unless the return of the goods is due to a defect or error in sending. – Refund may take up to 4 working days. We at Roobysima always try to satisfy you and be by your side in case of any problem. — With this procedure, you can easily return the purchased product and benefit from our services.